Booking and Confirmation:

• All bookings must be confirmed in writing (either via email or post).
• A non-refundable deposit of 20% of the total estimated invoice is required to secure
the date and services of Bezani’s.

Payment Terms:

• The final payment is due no later than 2 weeks prior to the event date.
• Payments can be made via [accepted payment methods, e.g., bank transfer, credit
card, etc.].
• In the event of late payment, Bezani’s reserves the right to withhold services.
• Tips, service charge or gratuities have not been included in the pricing and is at the
sole discretion of the client.

Menu Selection and Changes:

• Clients can finalise or make changes to their menu choices up to 2 weeks prior to the
event date, changes including price adjustments must be confirmed in writing (email
or post).
• Any changes made after this period may incur additional charges or may not be
accommodated.

Allergies and Dietary Requirements:

• It is the client’s responsibility to inform Bezani’s of any allergies or specific dietary
requirements of their guests. Bezani’s will make every effort to accommodate such
requests but cannot guarantee the absence of allergens.

Bar Services:

• If an open bar or hosted bar service is provided, the client agrees to cover the costs
up to the pre-agreed amount. Any consumption beyond this amount will either be
switched to a cash bar or billed to the client.
Cancellation Policy:
• If the event is cancelled more than 1 calendar month before the event date, only the
deposit will be forfeited.
• Cancellations made less than 1 calendar month before the event date will be subject
to a 40% cancellation fee of the total estimated invoice.
Date Changes, Postponements, and Short-Term Rescheduling:
• If the client wishes to change the date of their event, they must notify Bezani’s in
writing as soon as possible. Acceptance of a new date is subject to Bezani’s
availability and discretion.

• The initial deposit paid to secure the original date is non-transferable and non-
refundable.

• If the client reschedules the event to a date within 6 weeks of the original date
and Bezani’s is available, the initial deposit can be applied to the new date.
However, any costs or commitments already incurred by Bezani’s for the
original date will be billed to the client.
• Rescheduled events beyond 6 weeks of the original date will be considered a
new booking and will require a new deposit.
• In the event that Bezani’s is not available for the new date, the client’s booking
for the original date will be treated as a cancellation, and the cancellation
policy as outlined in these terms and conditions will apply.
• Postponing the event does not absolve the client from their contractual
obligations.

Force Majeure:

• Neither party shall be liable for any failure to perform its obligations if such
failure results from acts of God, natural disasters, pandemics, strikes, or any
other event beyond its reasonable control.

Facilities and Venue Liability:

• Bezani’s is solely responsible for the provision of catering and related services
as agreed upon with the client. Any facilities, venues, or equipment not
explicitly provided by Bezani’s are the responsibility of third-party providers.
• Bezani’s shall not be held liable for any issues, damages, or shortcomings
related to facilities or equipment provided by third-party vendors, including
but not limited to venue infrastructure, utilities, or amenities.
• Bezani’s will not be held responsible for any damage or loss to the personal
properties of the client or their guests at the event venue.
• Bezani’s total liability for any claim arising in connection with the services
provided shall not exceed the price of the services supplied.

Equipment and Damages:

• Any equipment (e.g., china, glassware) provided by Bezani’s remains the
property of Bezani’s.
• The client will be responsible for any loss or damage to Bezani’s equipment
caused by the client or their guests.
Governing Law:
• These terms and conditions shall be governed by and construed in
accordance with English law, and any disputes relating to these terms and
conditions will be subject to the exclusive jurisdiction of the courts of England
and Wales.